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Lower overhead by $1,000 per provider per month.
Reduce the number of human agents needed to handle patient calls by half and eliminate the time-consuming activities of hiring, training, and finding replacements for reps.
Increase call center coverage by 320%.
Patients can schedule appointments and ask general questions 24/7/365 without hold times or having to learn new technology.
Improve call center availability.
Seamlessly handle requests via phone and web chat, regardless of the patient volume. Practicebot automatically scales to handle the busiest Monday mornings to improve telephone service factors by more than 100% while dramatically lowering caller abandonment rates to less than 5%.
Individual practices will see varying rates of telephone service factors, abandonment rates, and cost due to their unique circumstances.