Deploy our AI Agent for call centers to handle patient appointment scheduling requests via phone or web chat, 24/7
No technology to learn or behavior to change.
Patients use the existing practice phone number or website so they can have intelligent conversations, without downloading an app, learning a new platform, or dialing a new phone number.
Integrates AI and NLP technology with your practice management system for HIPAA-compliant conversations.
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Drive your revenue by never placing a patient on hold.
Our AI Agent confirms, cancels, reschedules appointments, and sends HIPAA-compliant messages directly to your provider team via your electronic medical record software.
Your Practice,
your scheduling rules.
Our AI Agent handles patient requests tailored to your practice and provider-specific scheduling requirements.
Transform9’s proprietary algorithm can be configured in hundreds of ways. Schedule certain appointment types, specific appointment slots - choose from hundreds of pre-built rules, we will configure it to you.
A healthcare call center that works better for everyone.
Administration
At times, the surge of patient calls can be difficult for your team to handle and other times, it’s the constant barrage of calls. And most every phone call is important to the patient and represents revenue to the practice.
Physicians
Patients can schedule appointments, leave messages, and get immediate answers with the AI Agent, so your practice can prevent no-shows, fill more appointment slots, and be available for those patients with more complicated requests.
Patients
Schedule appointments and leave HIPAA-compliant messages for your healthcare provider, when and how you want.
94% of patients that take the survey "enjoy" their experience!
A practice with 70 providers purchased our AI Voice Agent and customized it specifically for their needs. They named their agent “Bobbie” in honor of a valued retired customer service representative.
Here's what the patients are saying about the new "Bobbie."
Did you enjoy your experience with Bobbie, the AI Voice Agent?
"Absolutely! Yes.”
“Yes, Bobbie is the best!”
“Yes, yes, most definitely.”
“That’s it! Thank you, Bobbie.”
“That’s it, thank you!”
"Yes, I was just checking to make sure that’s my appointment."
