A virtual assistant to transform your healthcare call center.

The automated, always-on voice bot virtual assistant for physician practices — powered by the same conversational engine as Amazon Alexa.

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No technology to learn or behavior to change.

Intelligent conversations via phone call

Triages patient needs, answers questions, and schedules appointments.

Available 24/7

Handles patient needs no matter the volume or time of day.

Available 24/7

Handles patient needs no matter the volume or time of day.

Built for your practice specialty with a configurable portal

Orthopedics is now available with Obstetrics and Gynecology and others coming soon.

Connected to your existing systems

Continue to use your existing phone number and EHR/EMR to manage appointments.

Connected to your existing systems

Continue to use your existing phone number, website, and EHR/EMR to manage appointments.

A healthcare call center that works better for everyone.

Patients

Make appointments and ask questions when and how you want.

Physicians

Reduce administrative and patient friction so you can focus on care.

Practice Managers

Improve practice efficiency and access for your patients.

Executives

Improve patient satisfaction and profitability with a more efficient back office.

Integrates AI and NLP technology
with your EMR/EHR for HIPAA-compliant conversations.

Significant savings from your existing call center.

Up to 10 Providers

.39¢

per minute

100 minute minimum

10 – 20 Providers

.35¢

per minute

1,000 minute minimum

20 – 40 Providers

.30¢

per minute

10,000 minute minimum

Calls transferred to practice Unlimited Unlimited Unlimited
Needs assessment $2,500 $3,500 (on-site) $4,500 (on-site)
Integration with EHR/EMR $4,000 $4,000 $4,000
Web chat Included Included Included
Product Features
24×7 telephone answering Unlimited
Appointment scheduling Unlimited
Call transcriptions Included
Calendar invites via text Unlimited
Web chat integration & chat $500 one time fee
Tier 2 support (unplanned outages) 24/7 24/7 24/7
Service Level Agreement (SLA) Included
Usage and activity reporting Included
Call forwarding/transfer Included
Multi-level auto attendant Included
Desk phone support Included
Multi-level permissions Included
HIPAA compliant Included

Significant savings from your existing call center.

Up to 10 Providers

39¢

per minute

5,000 minute minimum

10 – 20 Providers

35¢

per minute

10,000 minute minimum

20 – 40 Providers

30¢

per minute

20,000 minute minimum

Calls transferred to practice Unlimited Unlimited Unlimited
Needs assessment $2,500 $3,500 (on-site) $4,500 (on-site)
Integration with EHR/EMR $4,000 $4,000 $4,000
Web chat (when released) Included Included Included
Product Features
24×7 telephone answering Unlimited
Appointment scheduling Unlimited
Call transcriptions Included
Appointment confirmation via text Unlimited
Web chat integration & chat (when released) $500 one time fee
Tier 2 support (unplanned outages) 24/7 24/7 24/7
Service Level Agreement (SLA) Included
Usage and activity reporting Included
Call forwarding/transfer Included
Multi-level auto attendant Included
Desk phone support Included
Multi-level permissions Included
HIPAA compliant Included

We make it easy to get started

1

Connect to your existing EHR/EMR

2

Configure your practice portal

3

Customize your virtual assistant

.

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