Careers
Company Overview:
Transform9 builds scalable Artificial Intelligence (“AI”) Agents for physician practices. Our agents answer patients' phone calls 24/7 and manage outbound communication with patients. We improve access, generate savings, and increase efficiency for practices and their patients.
-
Mission: Transform access to healthcare
-
Vision: To be the predominant AI Agent platform for healthcare organizations with the highest quality conversations
-
Values: Be honest. Solve the problem. Take ownership. Work hard and work smart. Focus on the details. Always be closing.
Open Job Positions
To apply for open job positions, please submit your resume and cover letter to careers@transform9.com
Customer Success Manager/Director
Transform9 is seeking to hire a Customer Success Manager or Director who will play a pivotal role in managing the relationship between T9 and its physician practice clients by leading the implementation process and overseeing communication with the client for the life of the account.
AI Agent Analyst
Transform9 is seeking to hire an AI Agent Analyst who will ensure the highest quality of our patient interactions. The AI Agent Analyst will review and analyze patient phone calls managed by our AI Agents. The role involves ensuring that interactions meet our quality standards, effectively answer patient queries, modify appointments accurately, and appropriately escalate important patient concerns to the clinical team.